Ponyo Horsewear
Leg Straps
✨ Black Elasticated Leg Straps – Pair
When your ponies have had one of those days, these replacement leg straps are here to save the rug! Designed for extra security and comfort, they’re perfect for replacing worn out straps.
🌟 Features:
🧵 Elasticated Fabric: Allows stretch and movement for happy ponies.
🔒 Trigger Clip Fastening: Easy to attach and secure on one end.
⚖️ Fully Adjustable: Fits a range of rug sizes with ease.
🎒 Sold as a Pair: Always have the perfect matching set.
Shipping Information
Here's the key info you need to know about shipping. If you have any other questions, please contact us.
Order Processing
We ship orders Monday to Friday from our warehouse in the UK. You have until 2pm to place your order for it to be dispatched the same day. Orders placed after 2pm on Friday will be dispatched on Monday. We do not ship orders at weekends or UK bank holidays.
Shipping fees
Shipping fees are calculated by weight and can be found at checkout. Free shipping options are available - please see the 'Shipping' section in our footer for the minimum spend for your country.
Returns
We’re happy to accept returns for unused products within 30 days of your order date. Orders placed during November and December benefit from an extended holiday returns window until the end January.
Eligibility for Returns:
- Items must be unused, in their original condition, and in the original packaging with labels intact.
- All components must be present, with no damage or missing parts.
- For horse rugs, please groom your horse thoroughly before trying them on, as rugs with dirt or hair cannot be accepted for refunds.
Unacceptable Returns: If an item is returned dirty, damaged, or otherwise unsuitable, we will notify you with photos for reference. You’ll be responsible for the delivery cost to return the item to you, and no refund will be processed.
Pre Orders
We’re excited to offer you the chance to secure new items before they officially launch. Please review the following terms for pre-orders:
Shipping Timeline
- Pre-order items will be shipped within two business days of arriving at our warehouse from our factory.
- An estimated shipping date will be clearly stated on each product page.
Mixed Orders (Pre-Order + In-Stock)
- If you order a pre-order item and an in-stock item together, your order will be shipped once the pre-order item arrives.
- If you’d like the in-stock items sooner, please place a separate order for those items.
Questions?
If you have any questions about your order, please email hello@ponyo-horsewear.com and include your order number if applicable.