Ultimate Dog Coats - PRE-ORDER
Ponyo becomes 'Puppyo' as we introduce our new line of Ultimate Dog Coats. These high quality dog coats are made from the same super tough, waterproof 1200D ripstop fabric as our turnout rugs, so you can be sure of the quality and durability. They feature high vis strips for safety, a shape and fit that will keep your pup comfortable on walks, a small zip on withers to allow you to attach the lead to a harness and a thin 100g filling to keep your pup warm during cold weather, whilst also remaining breathable.
This is a pre-order item from our AW2021 collection, and it will be arriving with us around October. You may pre-order now to avoid missing out. There is a lot of uncertainty on exact timing due to Covid so please be aware that delays are possible, so we appreciate pre-order customers' patience and understanding. Once received, we will process pre-orders as priority and send these out on your chosen delivery method. Please be aware that exact delivery times cannot be guaranteed. If you need to cancel your pre-order at any time prior to the restock's arrival, please do so as soon as possible so we can reallocate the product to another customer.
Photos with coats being modelled by dogs, and photos of our new patterns, Dinky Dinos and Oh My Mermaid, are coming soon.
Please note: If you are ordering from outside of the UK, your country may impose an import tax. It is the customer's responsibility to be aware of this and bear any costs.
1. How do I measure my horse for a rug?
In the UK, we measure our rugs in feet, and measure the Body Length - from the centre of the horse's chest, round their side and go right up to where the rug should end, at the farthest back point of the hind quarters or parallel with the tail. It is especially important with turnout rugs that the rugs come sufficiently far back, so as to keep the whole horse dry and clean.
6. What are the turnout rugs, travel boots and bum bags made of?
They're made of high quality 1200D ripstop outer shell with a polyester lining. The fabric has been printed and waterproofed for Ponyo and has undergone rigorous standardised industry testing for waterproofing and breathability. We've also sourced durable clips and fastenings to match the quality of the fabric.
7. What's the size range?
We are currently offering all sizes between 3'0 and 6'9. We hope to offer even dinkier and even larger sizes in later shipments, if there is a demand.
8. Do Ponyo rugs rub?
We've designed the rugs to reduce rub as much as possible. They have high neck / chest lines to avoid the rugs slipping back and pulling. The lining is also a silky fabric which will reduce rubbing on the mane and other sensitive areas. However, as it is the owner's responsibility to try the rug on and ensure it fits well before regular use commences.
9. I live outside of the UK, can I order?
Yes! We offer shipping worldwide so everyone can have a dreamy Ponyo rug in their horse's wardrobe.
10. I ordered my rug in a pre-order, when will I receive it?
Estimated delivery times for each shipment will be stated on the product pre-order pages. However, with restock shipments it is very difficult to pinpoint an exact delivery date as there are many things outside of our control which can affect the arrival times (customs clearance and so on). Ponyo can't be held responsible for any uncontrollable delays in the shipments but we will always aim to keep you up to date if there are any delays we are aware of. As soon as we've received the restock, the order will be sent out on the chosen delivery method the customer paid for upon checkout.
11. What happens if I order both in-stock items and pre-order items at the same time?
The default is for us to hold the in-stock item until the pre-order item has arrived and then send both items together on the delivery service you chose at checkout. If you would prefer your in-stock item to be sent ASAP and for the pre-order item to follow separately after it arrives, please just let us know and we’d be happy to arrange this. This will incur a second delivery fee as there will be two separate deliveries.