This update is in regards to the following products: turnout rugs, travel boots, backpacks and dog coats in Dinky Dino and Oh My Mermaid, stable rugs in Dinky Dino, Oh My Mermaid, Skull Candy and Tiger Tiger, saddle pads in Skull Candy and Oh My Mermaid, head collars, and fleeces in Watermelon, Monkeys, Unicorns, Sloths and Doughnuts.
Although we hope for the best, we wanted to let you know about this update as soon as possible.
If any of these pre-order items are meant as Christmas presents, we've created a Ponyo Christmas card to give to the recipient so that (should the order not arrive with you in time) they have still something to receive on Christmas day and know there's something very exciting on its way to them. Please click here to download and print.
If you have any questions or would like to switch to something we have in stock for an immediate dispatch, please email us at firstname.lastname@example.org.
Once again, we're so sorry about these incredibly frustrating delays and the inconvenience caused. We're absolutely gutted as well, but please rest assured that we will be working extremely hard to get your order to you as soon as we can. Thank you so much for your support and patience.
Georgia & Team Ponyo